Effective Date: September 10, 2026

Last Revised: September 10, 2026

2517 EPI respects the privacy and confidentiality of the information entrusted to us. This Privacy Policy explains how 2517 EPI collects, uses, stores, protects, and discloses information obtained through our website, communications, service requests, secure document-submission systems, and delivery of professional services.

This Privacy Policy applies to information collected through www.2517epi.com and through related communications and service interactions with 2517 EPI.

1. ABOUT 2517 EPI

2517 EPI is a Louisiana Licensed Private Investigation Agency and attorney-focused litigation-support provider.

Our services may include process service, investigative services, witness-location and skip-tracing support, surveillance, public-record and background research, court-related logistical assistance, and Stay of Deportation Filing Support.

2517 EPI is not a law firm and does not provide legal advice or legal representation. Use of our website or services does not create an attorney-client relationship.

2. INFORMATION WE MAY COLLECT

2517 EPI may collect information that you voluntarily provide when requesting information, requesting service, communicating with us, submitting documents, establishing a business relationship, or using our services.

This information may include names, business or law-firm information, telephone numbers, email addresses, billing information, service addresses, case names or reference numbers, information concerning persons or entities connected with an assignment, documents provided for operational purposes, and communications between you and 2517 EPI.

For investigative, litigation-support, process-service, or filing-logistics assignments, we may also receive information concerning third parties, including parties to litigation, witnesses, service subjects, businesses, governmental matters, or other individuals relevant to an authorized assignment.

When a law firm, attorney, business, or other client provides information concerning another person, the submitting party is responsible for ensuring that it has lawful authority to provide that information to 2517 EPI for the requested purpose.

3. WEBSITE AND TECHNICAL INFORMATION

When you visit our website, certain technical information may be collected automatically by our website platform or service providers.

This information may include Internet Protocol address, browser type, device information, operating system, referring pages, pages viewed, approximate geographic information derived from an IP address, and website interaction information.

The website may also use cookies or similar technologies necessary for website functionality, security, performance measurement, or analytics.

2517 EPI does not use sensitive case information or documents submitted in connection with professional services for advertising purposes.

4. HOW WE USE INFORMATION

2517 EPI may use information to respond to inquiries; evaluate and process service requests; perform authorized litigation-support, investigative, process-service, or filing-logistics assignments; communicate with clients and authorized representatives; create and maintain operational case records; prepare reports, affidavits, returns, invoices, and related documentation; coordinate contractors or field personnel; process payments and maintain accounting records; operate, maintain, and improve our website and internal systems; protect the security and integrity of our business and information systems; comply with licensing, contractual, regulatory, court, or legal obligations; and establish, exercise, or defend legal rights when necessary.

Information received for a specific client assignment is used for legitimate operational purposes associated with that assignment.

5. ATTORNEY AND LAW-FIRM INFORMATION

2517 EPI frequently provides litigation-support services to attorneys and law firms.

Information provided by a law firm may include confidential, sensitive, proprietary, privileged, or potentially privileged information. 2517 EPI handles such information in accordance with its operational safeguards and the instructions applicable to the assignment.

However, submitting information to 2517 EPI does not independently create an attorney-client relationship, attorney-client privilege, work-product protection, or any other legal privilege.

The attorney or law firm remains responsible for determining the legal status of information and whether disclosure of particular materials to a third-party service provider is appropriate.

6. SENSITIVE DOCUMENTS AND SECURE SUBMISSION

Do not submit sensitive documents, confidential case materials, identification documents, immigration records, medical information, financial information, or other restricted information through an ordinary website contact form or ordinary email unless specifically instructed by 2517 EPI.

Sensitive documents should be transmitted using the 2517 EPI-approved secure upload method provided after intake confirmation.

The website Contact or Request Service forms are intended primarily for basic intake and non-sensitive information.

No electronic transmission or information-storage system can be guaranteed to be completely secure. Although 2517 EPI uses reasonable administrative, technical, and operational safeguards, transmission of information electronically carries inherent risks.

If you are unsure how to transmit sensitive material, contact the 2517 EPI Front Desk before sending the documents.

7. DISCLOSURE OF INFORMATION

2517 EPI may disclose information when reasonably necessary to perform an authorized assignment.

Information may be provided to employees, authorized contractors, investigators, process servers, administrative personnel, technology providers, payment processors, professional advisers, or other service providers whose involvement is reasonably necessary to operate the business or complete the requested work.

Operational information may also be provided to the client, referring attorney, law firm, or another person specifically authorized by the client.

2517 EPI may disclose information when required by law, court order, subpoena, governmental requirement, licensing requirement, or other lawful process, or when reasonably necessary to protect the rights, property, safety, or legal interests of 2517 EPI or others.

2517 EPI does not disclose sensitive case information for unrelated marketing purposes.

8. CONTRACTORS AND SERVICE PROVIDERS

2517 EPI may use qualified contractors and third-party service providers to assist with field operations, technology, communications, document storage, accounting, billing, or other business functions.

Access to information is limited according to operational necessity and the services being performed.

Field assignments may be performed by authorized current or former law-enforcement professionals, investigators, process servers, or other qualified contractors operating under 2517 EPI’s direction or pursuant to an authorized assignment.

9. DATA SECURITY

2517 EPI uses reasonable administrative, technical, and operational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include access controls, restricted document repositories, secure transmission methods, authentication controls, operational access limitations, and procedures governing the handling of sensitive information.

No security system is completely immune from compromise. Accordingly, 2517 EPI cannot guarantee absolute security.

10. DATA RETENTION

2517 EPI retains information for the period reasonably necessary to perform services, maintain operational and financial records, comply with professional or licensing obligations, resolve disputes, enforce agreements, establish or defend legal rights, and satisfy applicable legal or contractual requirements.

Retention periods may vary according to the type of information, nature of the assignment, contractual requirements, and applicable law.

Information that is no longer reasonably required may be deleted, destroyed, archived, or otherwise disposed of in accordance with applicable operational procedures.

11. THIRD-PARTY WEBSITES AND SERVICES

The 2517 EPI website may contain links to websites, portals, payment systems, document-submission systems, or services operated by third parties.

Those third parties may maintain separate privacy policies and security practices. 2517 EPI is not responsible for the privacy practices, content, security, or operation of an independent third-party website or service.

12. PRIVACY REQUESTS

Depending upon applicable law and the circumstances under which information was collected, an individual may have rights regarding access to, correction of, or deletion of certain personal information.

Some information may be exempt from such requests when it is maintained in connection with litigation, investigations, legal claims, professional obligations, client instructions, security requirements, record-retention requirements, or other lawful purposes.

Privacy-related requests may be submitted to the 2517 EPI Front Desk. 2517 EPI may take reasonable steps to verify the identity and authority of a person making a request before releasing or modifying information.

13. CHILDREN’S PRIVACY

The 2517 EPI website and professional services are not directed toward children for independent consumer use.

2517 EPI does not knowingly solicit personal information directly from children through the website for marketing purposes.

Information concerning a minor may nevertheless be received when legitimately necessary to perform an authorized professional assignment.

14. CHANGES TO THIS PRIVACY POLICY

2517 EPI may modify this Privacy Policy as its services, technology, operational practices, or legal requirements change.

The revised policy will be posted on this website with an updated revision date.

Continued use of the website after publication of an updated Privacy Policy constitutes acknowledgment of the revised policy to the extent permitted by law.

15. CONTACT INFORMATION

Questions concerning this Privacy Policy, privacy practices, or secure document-submission procedures may be directed to:

2517 EPI

Louisiana Licensed Private Investigation Agency

24/7 Front Desk: 504-867-2517

Email: frontdesk@2517epi.com

Website: www.2517epi.com

For sensitive documents, contact the Front Desk for the approved secure document-submission method. Do not transmit sensitive materials through an ordinary website contact form unless specifically instructed to do so by 2517 EPI.